Safaricom Announces a 4-Hour M-Pesa Outage for Scheduled Maintenance

Safaricom's M-Pesa will be down for maintenance on Tuesday September 10. Bill payments, money transfers, and cash withdrawals will be impacted, but calls, data, and SMS will remain unaffected.

Mabbri

Sep 10, 2024 - 13:23

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Safaricom Announces a 4-Hour M-Pesa Outage for Scheduled Maintenance

Sep 10, 2024: Safaricom has announced that its M-Pesa mobile money platform will be temporarily unavailable for over four hours on Tuesday night due to scheduled system maintenance. The maintenance will take place from 11 p.m. on Tuesday, September 10, to 3:30 a.m. on Wednesday, September 11.

During this period, services such as bill payments, money transfers, cash withdrawals, and airtime purchases will be inaccessible. However, Safaricom has assured users that all other services, including calls, data, and SMS, will continue to function normally.

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Safaricom introduced M-Pesa in Kenya in 2007, and it has become a major revenue source for the company, contributing 42.4% of Safaricom’s revenue, or Ksh.140 billion, in the fiscal year ending March 31, 2024.

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Mabbri Bryan Mabbri is a passionate writer at Aktive Citizen and the founder of Sitiri Dada Organization, a Kenyan initiative focused on advocating for menstrual hygiene rights and addressing teenage pregnancy. With expertise in research and data analysis, Bryan brings an informed perspective to social issues. When he's not driving change through community projects, you'll find him enjoying old school music or catching up on the latest movies.